About
At New City Plumbing, we know that it takes more than grit to become the trusted and preferred contractor. When choosing a subcontractor, there are plenty of contractors to choose from. We want to be our client's first choice.
To become the trusted and preferred choice, it is imperative that our values match the actual artifacts of our company. We must be who we say we want to become.
For this reason, NCP has chosen to prioritize our values as the primary implementation strategy of our vision. The New City Way informs everything we do as a company.
The New City Way
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At New City Plumbing we prioritize relationships. We know that a job costs what it costs. We don’t aim to be the cheapest in the industry. Rather, we aim to be the industry’s trusted choice. Since relationships matter to us, we prioritize our teams.
Internally, we’re more concerned with finding the right people than filling positions. We want our employees and subcontractors to thrive and enjoy their work. This is beneficial to our employees, to the company, and to our clients. Positions can be filled; people can’t be replaced.
Similarly, client relationships are essential to our success. We strive to maintain an open line of communication with our clients in order to deliver the best possible product in a timely manner. When our clients are happy, so are we. Relationships that last secure the future of an organization.
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The work we do represents who we are as a company. We want to be proud of what we do. We know that not all work is fun. However, doing good work is meaningful. The work you do is a representation of you.
We also know that meaningful work makes work less menial and makes life more enjoyable. For this reason, doing things the right way is the best way. We value continued education for our employees, we’re concerned with quality as much as quantity, and we’re committed to owning our mistakes and working to minimize them.
No company is perfect. However, every company can strive to do well.
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At New City Plumbing, we believe that generosity is better than greed. The greatest people are the ones that do good for others. Greed has a way of corrupting and ruining things.
From a business perspective, we’re convinced that greed is foolish. Relationships are the key to success. If greed ruins relationships, it also limits the potential of an organization.
For this reason, generosity is core to who we are as a company. We want to be known for our generosity and we’re committed to doing meaningful work in the world. We strive to be generous wherever we have a presence.
